HOUSE RULES

• Check-in: After 3:00 pm

• Checkout: 10:00 am

• No smoking

• No parties or events

• No Pets allowed

  
  ADDITIONAL RULES:

• Please see the house rules. As per the Short Term Legislation Act 2020 NSW, all guests are required to obey these rules. For extra guests/day visitors, we must be informed for liability purposes.

• This is a no-party property. We do not allow parties/events of any sort. The maximum amount of guests allowed to sleep in this property is ELEVEN people, however, we do allow day visitors of up to FIVE people. No more than a maximum of SIXTEEN people are allowed in the property at any given time.

• Credit card details must be provided when booking. There could be a $1,000 fine for any breach of rules.

• This home is a strictly no-smoking property. If any of our cleaners find any form of cigarette ash, butts or smell cigarettes in the home, we could issue a $500 fine.

• This is a domestic residence and we love our neighbours. Please respect our home and neighbours. We ask for minimal noise especially after 10 pm.

• This property is approved for accommodation only. The guest limits apply at all times during the booking. Any extra guests (including day visitors) above those booked and paid for must be approved in writing before the stay.

• Any extra guests (including day visitors) above those booked and paid for must be approved in writing before the stay.

• Only the guests staying at the property are permitted to be present. If you wish to have visitors in addition to booked guests, you must advise us in writing prior to your stay and ensure you receive written permission.

• STRA Rules - Guests will be required to send their ID’s, email addresses, full names and contact number(s).

• Check-out - We cannot stress enough the importance of checking out on time. Our regular check-in time is after 3 pm and check-out time is prior to 10 am. If you wish to have an earlier check-in than 3 pm and we are able to accommodate your request, there may be an additional charge. If you wish to check out later than 10 am, there may also be an additional charge.

• Changing of Dates Terms & Conditions

  - Requests to change booking dates may only be accommodated if check-in is more than 1 month away.

  - This is subject to approval and we reserve the right to decline any requests.

  - Please note that there may be a surcharge to change the dates.

  - Any changes to bookings are subject to approval and we ask all guests to reach out to us first.

• Cancellation Policy:

- If you book within 30 days or less from the check-in date, no refund is applicable.
 - Get a full refund if you cancel within 7 days of booking unless you have booked within 30 days or less from the check-in date. No refund is applicable.
 - If you cancel after 7 days from booking, you can get a 50% refund of the accommodation fee, plus the cleaning fee, unless you have booked within 30 days or less from the check-in date. No refund is applicable.
 - If you cancel within 48 hours of the check-in date, no refund is applicable.

Please note, the above cancellation policy is for bookings made directly with Getawayz NSW. If you have booked via a third party platform (including: Airbnb, VRBO, etc), their cancellation policy will override the Getawayz NSW policies.